Technical Support
IMSI software goes through rigorous testing cycles; however, hardware and operating system configurations may sometimes cause unexpected software errors or behavior. For help troubleshooting program errors, or for installation assistance, select your brand below to see information and contact options.
TurboCAD Windows includes TurboCAD Pro Platinum, TurboCAD Pro, TurboCAD Deluxe, and TurboCAD Designer. We offer free assistance troubleshooting unexpected software errors or behavior to owners of versions 2019, 2018, and 2017.
IMSI Support & Documentation
Why Aren't Older Versions Supported?
Because the system requirements for older software are out-of-date, the working environment cannot be duplicated by IMSI's technical support team. In most cases, issues are resolved by upgrading, and you are strongly encouraged to do so if you are an owner of a product that is several years old. To request an upgrade quote, please email [email protected].